
On MLK day I am reminded of my visit to his fateful hotel in Memphis, the guest of Jim Phillips on the right… as well as Graceland and the FedEx hub package sort. I have the most memories of the last stop on our tour.
Around midnight, the planes land and the employment ranks swell to the largest in Tennessee. Based on inbound data on each of the incoming plane’s package load, they calculate the work that needs to be done and call every employee each night to tell them when to report to work to 10-minute precision. 11:10pm tonight.
It seemed to me that 2/3 of the employee base had jobs that entailed rotating packages do that the bar codes could be scanned by the automatic routing equipment. All of those jobs would become obsolete with RFID tags on the packages.
They had a mag lev system for the letter sort bins that was a blur of motion. On the bulk package systems, the fresh flower packages really stood out as it was Mothers’ Day. If memory serves me right, there were no photos allowed (and I could see how market share analysis would be so each with a view into their hub). I also visited Mimeo across the street, a print-on-demand service that feeds directly into the FedEx hub .
And by 1am, the packages are routed and loaded for the refueled planes to take off again for overnight delivery.
Flying on a FedEx plane reminded me of Castaway.

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