CEO Jack Dorsey Smiles, Twitter is not a Social Network

From the Goldman Sachs Tech Conference 2018:

“Twitter is not a social network. We moved from a people network to an interest network, a network of ideas. Our main job is to keep people informed on what’s happening in the world.”

To a question on political impact: “We serve the public conversation, but we see a lot of problems. We see abuse; we see harassment; we see misinformation campaigns; we see echo chambers and filter bubbles. To serve the public conversation, we need to make sure we’re understanding whether it’s healthy or not.”

“At our worst, we make people more reflexive and at our best it makes people more reflective. The more we can encourage deeper conversation, the better we are as a society.”

“We want to be a daily utility.

“We now leverage machine learning and deep learning. We had not done that before three years ago.”